Explore our services and get in touch
Our Services
01.Operations
Diary management including provider preferences, leave and scheduling ,Maximisation of clinical and administrative time , Facility and equipment management including maintenance and repairs , Biannual review of physical space, equipment and operational workflows Biannual review of procedures and policies Patient experience review
02.Set-up
Liaising with council for DA guidance and approvals, Coordination of builders, trades and designers for fit out, Real estate liaison for bond and lease compliance, Coordination of internet, electricity and phone line installation, Setup of telephones, hardware procurement and installation, Practice software purchase, configuration and data migration, Medicare connection within practice software
03.Compliance
Specialist specific Medicare compliance, Management of ongoing Medicare and accreditation deadlines, Insurance compliance including property, WorkCover and other policies, Up to date Award knowledge and correct application, Biannual review of Award compliance
04.Financials
Medicare billing including item number compliance, PRODA prechecking, batching and reconciliation, Private health and NDIS billing and compliance, Account keeping and reconciliation across practice software and banking systems, Debt collection, Payroll management, Provider invoicing including RCTI preparation and payment, BAS and tax readiness, Biannual review of suppliers and financial processes
05.Human Resources
Staff recruitment, advertising and interviewing, Hiring, onboarding and training, Award compliance and correct application to roles and remuneration, Development, delivery and documentation of policies, Creation of procedures for all administrative and operational duties, Retention and ongoing recruitment, Meeting coordination and management, Biannual review of staff contracts, position descriptions, task distribution and upskilling opportunities